SMS Terms of Use
Updated 05/01/2026
By opting in to receive text messages from Residential Wholesale Mortgage, Inc. dba RWM Home Loans (“RWM Home Loans,” “we,” “us,” or “our”), you agree to receive SMS and/or MMS messages from RWM Home Loans at the mobile phone number you provide.
Messages may include informational, transactional, and customer-service communications related to your inquiry, mortgage loan application, loan file, appointments, document requests, task reminders, status updates, account-related communications, and other mortgage services you request from RWM Home Loans.
Consent to receive text messages is not required as a condition of applying for or obtaining a loan, product, or service from RWM Home Loans.
Message Frequency
Message frequency varies based on your inquiry, loan activity, account activity, and communication with RWM Home Loans.
Message and Data Rates
Message and data rates may apply for any messages sent to you from us and to us from you. Please contact your wireless provider with questions about your text or data plan.
Opt-Out Instructions
You may cancel SMS messages at any time by replying STOP to any text message you receive from RWM Home Loans. After you send STOP, we may send you one final message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from that messaging program unless you opt in again.
You may opt back in, where available, by replying START or by submitting a new SMS opt-in request through an RWM Home Loans form or communication channel.
Help Instructions
If you need help, reply HELP to any text message from RWM Home Loans. You may also contact us directly at:
Phone: 858-794-2155
Email: [email protected]
Website: https://rwmloans.com/
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes.
We may share mobile information with service providers, subcontractors, aggregators, carriers, messaging platforms, and other vendors only as necessary to deliver, support, secure, and manage text messaging services on our behalf. These parties are not permitted to use mobile information or text messaging opt-in data for their own marketing or promotional purposes.
Privacy Policies
For more information about how RWM Home Loans collects, uses, and protects your information, please review our
Privacy Policy: https://rwmloans.com/privacy-policy/
SMS Privacy Policy: https://rwmloans.com/sms-privacy/
Changes to These Terms
We may update these SMS Terms and Conditions from time to time. Any changes will be effective when posted. Your continued participation in our SMS messaging program after changes are posted means you accept the updated terms.